Help Center

Becoming a member is free and easy. All you have to do is prove you are over the age of 19 and that you live in Canada. Register now for free!

Sign up for a free account and then place your order online.

Currently we accept payment for mail order hats, apparel and cannabis products using Interac eTransfer from a Canadian bank account. Orders will be processed after the e-transfer is received.

Once you have sent your eTransfer, it may take up to 45 minutes for us to receive an email notifying us of your payment. Your eTransfer will be pending until we collect the eTransfer.

We charge a flat rate of $15.00 for shipping Canada wide through Canada Post.

*For customers who spend $150 or more on their order, shipping is FREE.

We suggest that you use a mailing address that you know is not compromised, is secure, and only you have access to receive the products that we mail to you. On very rare occasions, packages sent in the mail do go missing, but that applies to every industry. Once a package is shipped we will email your the tracking number.

Everything we send in the mail is always vacuum sealed, and extremely well packed for maximum customer security and privacy. We take impeccable care in our packing systems and follow a tight protocol each time.

At 11am daily the orders for that day are cut off, and all pending paid orders are shipped and tracking numbers sent to waiting clients. If you place an order after 11am daily, that order is shipped the following business day. If you submit your order before 11am and your payment arrives after, the order will still go out the following business day.

Every package sent via couriered mail has a unique ID tracking number. This tracking number will show all of the details along the journey of the mail order products as they come closer to arriving to you. We send customers their tracking numbers in the late afternoon of the day that the items are shipped, as our shipping team(s) are out of the office with the packing slips until that time. Which means your mail order products will ship mid day, but the tracking numbers are not sent until later.

Bud Beaver Canada does not accept returns or refund purchases. If you need to contact us please send us an email at budbeavercanada@gmail.com or leave us a message in the chat window on the lower right side of your screen.